I have paid a deposit, when is my balance due? FAQ

You Are Here: FAQ > I Haven't Travelled Yet > I have paid a deposit, when is my balance due?

Question: I have paid a deposit, when is my balance due?

Answer:

If you have paid a deposit, your balance is due 12-weeks before your departure date. The balance due date is displayed on your booking confirmation.

Please note that your balance can be paid before this date if you wish. To pay your balance please phone the Customer Service department on 0845 803 6768, with your Booking ID or Document Number to hand.

Please note that you can also email the Customer Service department to pay your balance via our Customer Services Contact Form.