I wish to cancel my booking FAQ

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Question: I wish to cancel my booking

Answer:

Canceling a booking depends on the Tour Operators Terms and Conditions that apply to your particular booking. Please note that all Tour Operators charge to cancel a booking once the booking had been made.

To find out what cancelation charges will apply to a booking the Lead Passenger on the booking should phone our Customer Service department on 0845 803 6768, with their Booking ID or Document Number to hand, and the Customer Service department with advise what charge the Tour Operator will impose for canceling the booking.

Please note that Tour Operator charges to cancel a booking depend on how close to the departure date your booking is (the closer to the departure date the higher the charges). Please check all your documents carefully after booking and if you need to cancel your booking do so at your earliest opportunity.

Important: All cancellation requests must be made by the Lead Passenger and be received in writing either by email via our Customer Services Contact Form, by fax on 0845 803 6766 or by post to Cancelations, Flightline Essex Limited, Flightline House, 32-38 Milton Road, Westcliff-on-Sea, Essex SS0 7JE, quoting your Booking ID or Document Number.