Since its opening the hotel has become renowned for its elegant design and high-quality service. It has received over 40 heads of state and government including the British Queen Elizabeth II, President Bush of the United States, and Chancellor Kohl of Germany. The hotel has 843 rooms and suites spread over 32 floors. It is air-conditioned and has a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facility, lift access, café, hairdressers' salon, bar, games room, restaurant, conference facilities, Internet access (subject to fees), as well as room and laundry services. Bicycles can be hired at the hotel. Parking facilities are available to guests arriving by car.
The hotel is located on the historical Shamian Island, overlooking the famed Pearl River and facing the White Swan Lake. The hotel remains an oasis of tranquillity in the midst of the hustle and bustle of the city. The nearest underground and bus station, Huangshan, is just a 15-minute walk away, while Tianhe train station is about a 20-minute drive away. It is situated only a 10-minute drive from the downtown area.
The rooms and suites are designed to provide luxurious comfort. All guest rooms and suites are equipped with en suite bathroom, hairdryer, full-size desk, safe deposit box, colour television with satellite channels, radio, minibar/refrigerator, cooker, tea/coffee making facilities, as well as individually adjustable air conditioning and heating. Internet access and an international direct dial telephone are also available to meet communication needs.
The hotel's fitness and entertainment facilities include two swimming pools, a gymnasium, sauna, hot tub, steam room, squash courts, pool/snooker, a golf driving range, as well as 8 outdoor and 2 indoor tennis courts. Massage treatments are also available. The hotel also offers a high-quality beauty salon, which provides a great range of different cosmetic treatments. Entertainment and activity programmes for both young and old also feature. Luhu Golf Course is about a 20-minute drive away.
The hotel has both a Chinese and western restaurant, offering French and Japanese cuisine, as well as a variety of other exquisite dishes.
The following are all accepted as methods of payment at the hotel: American Express, MasterCard and VISA.
From the Airport Road West, go straight to the Link (about 30 km), and then head towards the 623 Road (about 7 km). After about 200 m turn off for the hotel (about 1 km further on).
Direct dial telephone
Satellite cable TV
King size bed