Established in the year 2000, the hotel was renovated in 2005 and consists of a two-storey main building and a three-storey annexe with a total of 434 rooms, of which 15 are suites. Guests are welcomed at this beach establishment in an elegant lobby, which features a reception desk manned around the clock, a safe and a currency exchange facility. Culinary highlights include five bars and six cosy air-conditioned restaurants. Further facilities include a small supermarket, a selection of shops, a cinema, a breakfast room, and public Internet access. Younger guests may enjoy letting off steam in the play area or in the kid's club. The hotel's room and laundry service as well as the medical assistance extend the exclusive services on offer, which also include a launderette facility, a bicycle hire service, and a corresponding storage room. There is a car park available to guests arriving by car.
This hotel is located directly beside one of the most beautiful beaches on the Mayan Riviera. In the immediate vicinity guests will find shops, while the town and tourist centre of Tulum can be reached in about five minutes by car. Here, guests will be able to discover an abundance of shops and entertainment venues. The famous Playa del Carmen is located roughly 65 km away. The hotel harmoniously combines the ancient worlds of the Mayas with a high level of fun and leisure, which makes it highly recommendable to families.
Designed in colonial style, the comfortable rooms all come with an en suite bathroom with a shower, bidet, and hairdryer. In addition, each includes a direct dial telephone, satellite/ cable TV, a stereo and a radio. A wireless Internet connection is also provided as standard, as is a king-size bed, a small fridge, a minibar, and tea and coffee making facilities. Also on offer are an iron and ironing board as well as a hire safe. The air conditioning is individually adjustable. Moreover, all rooms come with either a balcony or a terrace with a hammock, from which guests may enjoy superb views over the Caribbean Sea or the Yucatan Peninsula.
In the outdoor complex, there are two swimming pools with a separate children's paddling area and a sun terrace with sun loungers and parasols laid out ready for use. It is possible to try water aerobics, gymnastics, or aerobics, while sports enthusiasts can try volleyball, basketball, football, table tennis, beach volleyball and tennis. Relaxation is guaranteed in the Jacuzzi or with one of the hotel's massage or spa treatments. A professional gym can be found within the buildings, and bocce and mountain biking fans will also not be disappointed. Guests can also enjoy a wide range of water sports such as rowing, windsurfing, sailing, catamaraning, or pedal boating. A special extra is the possibility of trying diving. The entertainment programme, as well as language and dancing classes, for both children and adults offer additional leisure options. The nearest golf course lies some 30 km away.
Guests may choose their breakfast, lunch and evening meals from buffets. Lunch and dinner may alternatively be taken à la carte, and the evening meal may also be chosen from a menu. It is possible to book full board or all-inclusive stays.
American Express, MasterCard and VISA are all accepted forms of payment.
The hotel comprises four disability-friendly rooms.
Direct dial telephone
Satellite cable TV
HiFi stereo system
Iron and board
King size bed