This modern hotel was renovated in 2006 and comprises 214 rooms on 5 floors. It has an entrance hall with 24-hour reception, a currency exchange facility, car hire, a travel agent, a hotel safe and lift access. In addition to this guests have access to shopping amenities for tobacco and more, childcare, conference facilities, Internet access, medical assistance, laundry and room services, a kids' club and parking for those arriving by car. For guests' refreshment there is a bar and hotel restaurants.
The hotel is right in the hotel district of Cancun and is just 15 minutes from the city centre. The nearest shopping amenities and the Plaza Caracol are around 6 km away. Mujeres Island is 30 km away, Playa del Carmen is 65 km away, Xcaret 70 km away, Xel-Ha around 80 km away and Tulum is 120 km from the hotel. Cancun International Airport is just around a 20-minute drive away.
The spacious rooms each come with an en suite bathroom with hairdryer. As well as a direct dial telephone every room is equipped with a satellite/ cable TV, a radio alarm clock, Internet access, an iron and ironing board, a balcony or terrace, air conditioning (centrally regulated), a room safe and either a king-size bed or double beds. There are also rooms with connecting doors or children's beds and non-smoking rooms available. Additional beds are available.
There are 2 outdoor swimming pools on site, with a children's paddling section, sun loungers, face and body massage services, water aerobics and a hotel gym with special equipment for cardiovascular workouts. Furthermore, guests can take advantage of the various sports activities on offer, including jet skiing, pedal boating, handball, beach volleyball and table tennis. There is a programme of organised entertainment for guests of all ages. Pokta Pok Golf Course is a 20-minute walk from the hotel.
Arenas restaurant serves up national and international specialities. In Diletto guests can enjoy Italian dishes. There is also a snack bar close to the swimming pool.
American Express, MasterCard and VISA are all accepted as methods of payment.
When checking in guests are asked to pay a deposit, either by credit card or cash, so that any purchases not covered in the room rate can be charged upon checking out.
Direct dial telephone
Satellite cable TV
Iron and board
King size bed