This modern hotel complex provides a total of 1080 junior suites and is affiliated with 3 luxury hotels, all built by the famous Mexican architect Fernando Quiriarte and inspired by the Puuc Maya period. Facilities on offer at this fully air-conditioned establishment include a lobby with a 24-hour reception and check-out service, safe, lift access and currency exchange facilities, in addition to some shops, a newspaper stand, hairdressing salon, 6 bars, 6 restaurants, a nightclub, and a theatre. Guests can also make use of the hotel's conference facilities, a public Internet terminal (charges apply), a laundry service, medical facilities and bicycle hire service. There are parking spaces available for those arriving by car. Younger guests between the ages of 4 and 12 can play to their heart's content in the kids' club or at the play area.
This exclusive beach hotel is located amidst tropical vegetation and beside a 1 km long, untouched sandy beach on the Mayan Riviera with a protected coral reef. The centre of Akumal is some 3.5 km away and offers a range of shops and numerous restaurants, bars, cafes, and other entertainment venues. The tourist area of Tulum is 15 km from the hotel. Xel-ha and Xcaret theme parks are 15 and 30 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 minutes away and Cancún Airport is an hour's drive away.
The comfortable rooms are fitted with an en suite bathroom with bathtub and a hairdryer, balcony or terrace, a direct dial telephone, satellite/cable TV, a minibar, a double or king-size bed, individually regulated air conditioning, a hire safe and a lounge area.
Leisure facilities include a swimming pool with children's area, a poolside snack bar, various sun loungers and parasols laid out ready for use, a hot tub, a spectacular sun terrace, a sauna, steam room and massage and beauty treatments (charges apply). There is a water sports centre and a professional diving station on the beach. Here, guests can partake in motorised water sports (charges apply), surfing, canoeing, windsurfing, sailing, snorkelling, diving lessons (PADI), catamaran trips, tennis (floodlight charges apply), football, basketball, table tennis and beach volleyball, or try a work-out in the gym. A nearby golf course provides variety and relaxation. Aerobics, gymnastics, Merengue dancing lessons, and bicycle/mountain bike hire are also available. A seasonal entertainment programme for adults and children completes the offerings.
All-inclusive stays can also be booked. There is one main/buffet restaurant and 5 ŕ la carte restaurants serving seafood, international gourmet specialities, Mediterranean and Japanese cuisine.
American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
From the airport, drive towards Chetumal and stay on the same road. The hotel lies 250 km along the road. From the street, look for the Hacienda Dońa Isabel and a sign leading to the hotel.
Direct dial telephone
Satellite cable TV
King size bed