The hotel occupies the building of the La Concepción monastery, which dates back to the 16th century and belonged to the influential Order of the Conceptionist Clarists from 1593 to 1861. Affording 4 floors with a total of 84 rooms and suites, this historical hotel includes a lobby with 24-hour reception desk, safe, currency exchange facility and lift. The hotel additionally comprises a tobacco shop, where guests are able to select from a large range of names and accessories for smokers, as well as books, tourist guides, street maps, hotel souvenirs, handicrafts, chilled mineral water, confectionary and snacks. The hotel also features a café, bar, restaurant, public Internet terminal with WLAN and conference facilities. The jewellery shop sells exquisitely designed pieces from various regions and the rest of the world, as well as temporary exhibits to be admired by guests. There is a playground for younger guests. Room and laundry services are additionally on offer. Guests arriving by car may use the car park and garage.
This hotel lies against the backdrop of the historical centre of a colonial town, just steps from the main attractions. The congress centre lies only around 5 minutes away, whilst the shopping centres and business districts are about 15 minutes away. Hermanos Serdán International Airport is 30 minutes away, and Benito Juárez International Airport of Mexico City is 2 hours from the hotel.
The rooms and suites feature a style entirely reminiscent of the era of the Viceroy Kingdom and have been accredited with the Four Diamond Award from the American Automobile Club. They vary in size and furnishings, yet all afford tasteful fittings in which wood, fabric and glass play a large role. Each of the rooms comes with an en suite bathroom with shower/bath, hairdryer, direct dial telephone, satellite/cable TV, radio, Internet access and hire safe. There is also a minibar, tea and coffee making facilities, ironing set, double or king-size bed and individually controlled air conditioning and heating as standard.
There is a gym on offer to guests.
Guests may select their continental breakfast from an ample buffet. Lunch and the evening meal can be taken ŕ la carte.
American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
Direct dial telephone
Satellite cable TV
Iron and board
King size bed