The modern hotel complex is affiliated with Tulum, Akumal and Coba luxury hotels, which were built by the famous Mexican architect Fernando Quiriarte, inspired by the Puuc Mayn period. Facilities on offer at this fully air-conditioned establishment include a foyer with a 24-hour reception, a safe, and a currency exchange counter, in addition to some shops, a hairdresser, 6 bars , a nightclub, and a theatre. There is one main/ buffet restaurant and 5 à la carte restaurants (serving seafood, international gourmet specialities, Mediterranean, and Japanese cuisine). Guests can also make use of a conference room, a public Internet terminal, a laundry service, medical facilities, and bicycle hire. There are parking spaces and a garage available for those arriving by car. Younger guests between the ages of 4 and 12 can play in the kids' club to their heart's content. Car rental is available nearby.
This exclusive beach hotel is located amidst tropical vegetation and beside a 2 kilometre-long untouched sandy beach of the Mayan Riviera with a protective coral reef. A range of shops and numerous restaurants, bars, cafes, and other entertainment venues are located in the near area (about 30 minutes). Tulum is about 20 minutes by car, Playa del Carmen is 35 minutes away. Cancún Airport is 60 minutes away. Both Xel-ha and Xcaret theme parks are within around half an hour of the hotel.
The rooms come with a complete bathroom with hairdryer, direct dial telephone, satellite/cable TV, radio, minibar, 2 full size beds or a king size bed, air conditioning, balcony or terrace and living room.
Leisure facilities include a swimming pool with children's area, a poolside snack bar, various sun loungers and parasols laid out ready for use, a Jacuzzi, a spectacular sun terrace, and a massage service (charges apply). There is a water sports centre and a professional diving station on the beach. Here, guests can partake of motorised water sports (charges apply), windsurfing, sailing, snorkelling, diving lessons (PADI), catamaran, tennis (floodlight charges apply), football, basketball, and beach volleyball, or try a work-out in the gym. A nearby golf course provides variety and relaxation. Aerobics, gymnastics, Merengue lessons, and bicycle/ mountain bike hire are additionally available. A seasonal entertainment programme for adults and children completes the offerings.
All-inclusive stays can also be booked.
American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
From the airport drive towards Chetumal and stay on the same road. The hotel lies at KM250. From the street, the Hacienda Doña Isabel and a sign for the Bahía Príncipe can be seen. It is also possible to reach the hotel by bus or taxi. In addition, it is also possible to hire a car from the office in the Hacienda Doña Isabel.
Direct dial telephone
Satellite cable TV
Iron and board
King size bed