The hotel comprises 474 rooms set over 3 floors. The lobby houses a 24-hour reception, a currency exchange facility, a hotel safe, a cloakroom, and lift access. There is also a hairdressing salon, a bar, several cafés, and four air-conditioned à la carte restaurants. Younger guests may participate in the kids' club, which offers an activity programme. Room and laundry services (for an additional fee) round up the offerings. Parking spaces are available (charges apply).
This luxurious Spanish-themed resort covers some 160 hectares and nestles along the beautiful Carlsbad coastline.
The Plaza rooms, in the centre of the resort, have one or two queen-size beds and a luxurious bathroom with a bathtub, shower, dressing gowns, and a hairdryer. Further fittings in the carpeted rooms include a direct dial telephone, satellite/cable TV, a radio, Internet access, tea and coffee making facilities, an ironing set, a hire safe, and individually regulated heating and air conditioning.
In the outdoor complex there are three swimming pools, one of which is heated, and a sun terrace with parasols. The hotel also has a hot tub, a sauna (charges apply), a steam room, and various treatments and massages in the spa. There are also 21 clay tennis courts, 2 golf courses, and a gym.
American Express, Diners Club, MasterCard and VISA cards are all accepted as methods of payment.
There is a resort charge of 20 US Dollars per room, per night, plus one Dollar resort tax per room per night payable in the resort locally by guests. The family plan means up to 2 adults and 2 children (up to the age of 17) in a double room can share the existing sleeping space.
Direct dial telephone
Satellite cable TV
Iron and board
King size bed