This is a great family-friendly resort hotel adjacent to the Great Smoky Mountains. Complimentary wireless Internet access is available in public areas. Business amenities include small meeting rooms, business services, and audio-visual equipment. The staff can arrange wedding services and tour assistance. Additional amenities include a concierge desk, an arcade/game room, and gift shops/newsstands. The air-conditioned establishment comprises a total of 305 guest rooms and welcomes guests in a lobby with 24-hour reception and check-out service. Facilities on offer to guests include a hotel safe, lift access, a bar and a restaurant. A laundry service and a car park provide additional convenience.Guests are invited to check in after 4 pm and requested to check out before 11 am. The minimum check-in age is 21 years. Pets are welcome. The pet policy requires a non-refundable deposit per pet per night. The front desk is available 24 hours a day.The guest rooms provide complimentary wireless Internet access, direct dial telephones, free local calls and voicemail. Televisions are equipped with premium cable channels. The rooms feature refrigerators. The en suite bathrooms offer shower/tub combinations, hairdryers, and complimentary toiletries. Additional amenities include individually regulated air conditioning and heating, desks, radios and irons/ironing boards. Cots (infant beds) and rollaway beds are available on request. Rooms with either double or king-size beds are available.