Hotel features include a complimentary airport shuttle service to and from Ohio's Cleveland Hopkins International Airport, complimentary on-site parking, complimentary high-speed wired and wireless Internet access, a complimentary 24-hour business centre with conference facilities and over 3,300 mē of banquet space, a dedicated team to focus on the details, and on-site catering with high-quality and varied menus to compliment any budget. The hotel specialises in meetings and events.The hotel's has 168 guest rooms in total. Each is equipped with an LG LCD flat-panel TV, a spacious work desk with ergonomic Mirra chair by Herman Miller, two telephones, each with two lines and voicemail, complimentary high-speed Internet access, a microwave, fridge, coffeemaker, iron/ironing board and hairdryer.
From I480 guests should travel West and take exit 9. Turn left onto Grayton Road. Then they should follow Grayton Road to the next light - Emerald corporate park entrance and then turn left into park and then bear left at fork in the road. In the end they should follow driveway to the hotel.