When entering the lobby of this city hotel, it is like walking into a tropical beach resort. Everywhere guests look there are splashes of brilliant colour, Mexican artefacts, lush tropical plants, touches of bamboo and attractive verandas overlooking the beautiful San Antonio Riverwalk. The hotel made its debut in San Antonio in 1962 and was the first hotel built on the Riverwalk. A million-dollar renovation in 2007 restored this grand hotel, which has housed presidents, movie stars and well-known entertainers throughout the years. The air-conditioned hotel has 308 guest rooms, a 24-hour reception desk, 24-hour check-out service, a hotel safe, currency exchange, cloakroom and wireless Internet access. There is a restaurant, bar and a cafe on the premises. Lift access takes guests to the upper floors. They can also take advantage of the room service, laundry service and on-site parking facilities.The hotel has a 24-hour reception desk and electronic keys can be discarded upon check-out. The dining room and coffee shop are open at 6:30 am daily. Room service is available from 6:30 am - 10 pm. Parking is available on site. The overnight parking fee is USD 18.00.The 308 rooms are comfortably appointed with a variety of bed types including double and king-size beds. New furniture and bedding was added to all rooms at the beginning of 2011. Each room has an en suite bathroom with a shower and a bath. Amenities include a direct dial telephone, satellite/cable TV, radio and a safe. The kitchenette has coffee/tea makers. The rooms also feature writing desks with ergonomic chairs and offer irons/ ironing boards, a washing machine and hairdryers. Free high-speed wireless Internet access is provided in all guest rooms, as well as public areas. Moreover, air conditioning and heating are standard features in all accommodation. Many rooms have balconies and offer views of the Riverwalk, pool and patio area or the skyline of San Antonio.
The hotel is only 15-20 minutes' drive from the San Antonio International Airport. Public transportation is available to the hotel at reasonable prices. A trolley service is available from in front of the hotel every 15-20 minutes. Guests can take the trolley to all the various attractions located in downtown San Antonio and prices begin at USD 1.10 per person.