The hotel has 7 floors and a total of 338 rooms. Blending Spanish colonial architecture and European style, the city hotel surrounds guests with the romance, grace and charm of a grand hacienda. The hotel represents a haven for guests with graceful service and tranquil surroundings. Guests are welcomed into a lobby with 24-hour reception. Facilities include air conditioning, hotel safe, currency exchange, lift access, games room, TV lounge, bar, restaurant and conference facilities. For an additional fee, Internet access and a car park are also available.The person whose name is on the reservation must be at least 21 years of age to check into the hotel.The individually decorated rooms have exposed brick walls, antique-style furnishings and beamed ceilings. The rooms also have balconies overlooking the river, courtyard or city. Each of the en suite rooms comes with a shower, bath, hairdryer, telephone, satellite/cable TV, radio, Internet access, safe, minibar, microwave, tea and coffee making facilities, ironing set and alarm clock. The rooms also come with individually regulated air conditioning and heating.