The air-conditioned city hotel features 800 rooms and has The Tower Health Club & Spa. The hotel has a lobby and 24-hour check-out service. Facilities include a bar, hotel safe, cloakroom, newspaper stand and lift access. The concierge service at the hotel is eager to assist guests and the full-service UPS Store on site offers everything guests need to conduct business while travelling, such as computers, copying services, faxing services, binding and printing. Guests may connect to the printers directly from their room and conference facilities are also available. They can also take advantage of the room and laundry services on offer (fees apply to both). Those guests who are arriving by car may park their vehicle in the hotel's garage.The rooms are equipped with a spacious work desk, 2 phones (each with 2 lines) and voicemail. There is also a data port offering high-speed Internet service, wireless Internet service, a minibar, coffee maker, iron/ironing board and a hairdryer. Each room has an en suite bathroom with a shower and a bath and guests can enjoy a good night's rest on their double or king-size bed. Further in-room amenities include a satellite/cable TV, radio, individually regulated air conditioning and individually regulated heating.
From Austin-Bergstrom Airport, exit the airport and take Highway 71 west approximately 8.8 km (5.5 miles) to I-35. Merge onto I-35 North and take exit 234C. Turn left at the first traffic lights (6th Street). Travel west on 6th Street 4 blocks. Turn left onto Neches. The hotel is on the left on the corner of 5th & Neches.