Operated by the largest budget hotel chain in Singapore, this air-conditioned 5-storey hotel provides a comfortable stay in a building which used to hold shop houses. Facilities at the city hotel are limited but guests are provided with a lobby with 24-hour reception and check-out services, a laundry service, safes at the front desk, 24-hour security surveillance of all public areas and car parking facilities. There are 81 guest rooms in total.All rooms come with individually adjustable air conditioning, a small shower room with a heater, a TV, a direct dial telephone, coffee/tea making facilities and a hairdryer. An iron and ironing board are available on request. Some rooms do not have a window. The rooms are small - there is no wardrobe and the TV is mounted on the wall - but comfortable, and feature either one queen-size bed or two single beds (no extra bed allowed). Disability-friendly and non-smoking rooms are available to be booked.
From the airport, a 20-minute cab ride, via the city expressway, brings guests to the hotel. The MRT (subway) connection from the airport can bring guests to the nearest station, Paya Lebar MRT station, and a short taxi or bus ride will bring them to the hotel.