The new complex comprises a total of 143 rooms and is ranked as one of the best in the city centre. It is a multiple recipient of the Best Western Chairman's Award for outstanding cleanliness and quality. The air-conditioned establishment shines with its gastronomy, shopping, and entertainment possibilities. Guests have access to gated parking, the legendary White Spot restaurant and lounge, and complimentary newspapers. Further facilities include room and laundry services, a free shuttle service to the city centre and cruise ship terminal, a fax and photocopying service, and both babysitting and crèche facilities. Moreover, guests may take advantage of the reception desk manned around the clock, the hotel safe, the currency exchange facility, the lift access, the TV lounge, the conference facilities, the public Internet connection, and the bicycle hire service.The spacious and comfortable rooms all come with tea and coffee making facilities, bottled water, a personal telephone with voicemail and data port, free Internet access via WLAN, a TV with remote control and film channels, a radio, a hire safe, an iron and ironing board, a hairdryer, and individually adjustable air conditioning and heating. Some rooms additionally feature a microwave oven and a small fridge. On request, children's playpens and rollaway beds are available.
From the airport: on leaving the airport, look out for the exit to Granville Street on the right-hand side. Follow Granville Street until reaching the Granville Street Bridge and then keep to the left-hand lane. Turn left onto Drake Street, and the hotel will be found on the left side.