Business-, pet-, and child-friendly, the suburban hotel is a welcoming surprise to anyone expecting a cookie-cutter establishment. The hotel's atrium is more like an independent recreation centre and conference space including a vast grand ballroom. This hotel is entirely smoke-free and it participates in the 'Green Partnership Program'. Comprising a total of 371 guest rooms, the air-conditioned establishment features a lobby with 24-hour reception, a hotel safe, currency exchange facilities, lift access, a newspaper stand, games room, café, bar and restaurant. Internet access, room and laundry services and a car park provide additional convenience.Guests may check in after 3 pm and are requested to check out before 11 am. Pets are welcome. The pet policy requires a non-refundable deposit per pet. This is a 100% smoke free hotel. The hotel may not allow their guests to smoke on balconies.The hotel guest rooms are in three-story or 14-story wings, attached at the ground level, and some have balconies. All rooms include bathrobes, two telephones (one cordless), and TVs with pay movies and video games (a surcharge applies). High-speed Internet access is complimentary in Premier rooms and for a surcharge in Delta rooms. A complimentary newspaper is delivered every day except Sunday. All rooms are en suite and also offer a hairdryer, tea and coffee making facilities and an ironing set. The air conditioning and heating are individually regulated. Smoking is not permitted inside the rooms.