This family-friendly city hotel was renovated in 2010 and has a total of 333 guest rooms. Guests are welcomed in a lobby with 24-hour reception and check-out services. It is a point of reference in Lourdes regarding accommodation for the disabled as it has rooms for people with reduced mobility and 5 high-speed lifts, with all parts of the hotel being accessible to people with reduced mobility. There is a café, bar and a restaurant on the premises. The hotel offers several meeting rooms for seminars, commemorations or festive meals, a shop selling souvenirs and clothes, free WLAN Internet access in the air-conditioned lounges, 25 channels in all languages both in lounges and in rooms, a panoramic pool, and a garage (fees apply). For an additional fee guests can take advantage of the hotel's room and laundry services.Rooms have an en suite bathroom with a shower, bath and a hairdryer. Amenities include a direct dial telephone, satellite TV, free safety deposit box, an automatic wake-up service and a reversible hot/cold air-conditioning system.