The landmark hotel is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. The hotel has 429 guest rooms, including 33 luxury suites. It is air-conditioned and has a lobby with 24-hour reception, a hotel safe, currency exchange facilities, cloakroom and lift access. There is also a shop, bar, dining, parking and conference facilities as well as Internet and WLAN access, bike hire and room and laundry services. This hotel participates "Green Partnerhip Program".Fairmont rooms provide luxurious accommodation and warm hospitality. These rooms are located throughout the property and offer a very comfortable living space for all travellers. They come with one either one king-size bed, one queen-size bed or two double beds and are between 375 and 400 sq. ft. They offer a view of the city or inner courtyard. Guests seeking exclusivity can request a Fairmont Gold room. These are located on a private floor and have been described as a 'hotel within a hotel'. Rooms come with en suite bathroom with shower and bath, hairdryer, direct dial telephone, satellite/cable TV, radio, hi-fi system, minibar, tea/coffee making facilities, safe and ironing set. They are centrally heated and come with individually adjustable air-conditioning.
From Ottawa International Airport: Follow the Airport Parkway which becomes Bronson Ave. Turn right onto Colonel By Drive at the Rideau Canal. Follow Colonel By Drive to Rideau Street. Turn left onto Rideau Street. The hotel is immediately on the right.