The hotel has been reopened after a multi-million dollar redesign and revitalisation in 2011. There are 1193 guest rooms at this business hotel. The premises are air-conditioned and guests are welcomed in a lobby. Convenient 24-hour check-out service is available and the hotel features 18,000 square metres of event space. It additionally offers a FedEx office, a currency and Lagniappe exchange, a 24-hour Fresh Market, a celebrity chef restaurant by John Besh and an on-site Hertz rental car desk. Moreover, there a hotel safe, lift access, a café, bar, Internet access and a garage. Guests can also take advantage of the room and laundry services on offer.These spacious rooms offer two queen- or one king-size bed and floor-to-ceiling glass windows that overlook Crescent City, the Superdome and Champions Square Development. Amenities include wireless Internet access and high-speed wired Internet access and a comfortable ergonomic swivel chair. All of these luxurious New Orleans accommodation units offer traditional wardrobes, private half-walls separating the bedrooms and the en suite bathrooms, a shower and spacious natural stone baths. Further in-room amenities include a hairdryer, direct dial telephone, radio, TV, safe, mini fridge, and tea and coffee making facilities. There is also an ironing set and air conditioning is a standard feature in all accommodation units.
From Louis Armstrong New Orleans International (MSY) take I-10 East towards Downtown. Stay on I-10 East Pontchartrain Expressway. Keep right to stay on I-10 East. Exit 234B take the ramp left towards Superdome/Poydras Street. Keep straight onto Poydras Street. Turn right on Loyola Avenue. The hotel will be on the right.