This city hotel demonstrates a commitment to consistently exemplary customer service and satisfaction by exceeding every guest's expectations, providing customers with prompt service. Some of the many features of the hotel include high-speed Internet access (complimentary WLAN access in the lobby), a virtual office, and a 24-hour business centre, concierge service and a reception. A W.H. Smith Gift Shop is located on the premises and valet parking is also available for a fee of USD 29 a day. The hotel offers the best in luxurious classic contemporary accommodation, featuring 479 rooms, a casual coffee shop, restaurant, intimate cocktail bars and 24-hour room service. A one-stop Instant Service guest centre provides a quintessential single point of contact approach to guest satisfaction. Further facilities include air conditioning, a hotel safe, lift access and laundry service.High speed and wireless internet access is complimentary. The health club on the 15th floor offers great views and access to the outdoor swimming pool.The pleasantly decorated rooms feature attention to detail that make guests feel at home. There are robes and slippers awaiting guests, as well as a minibar, coffee maker and make-up/shaving mirror. Cable TV and in-room movies are also available in all rooms, as well as a safe, hairdryer and ironing set. In addition to these wonderful amenities, guests also have individually regulated air conditioning and heating, high-speed Internet access, and a 2-line telephone with voicemail. The rooms are also en suite with a shower and bath.
Directions from Louis Armstrong International Airport: Take Interstate Highway 10 east to exit 234B Poydras/Superdome. From Poydras, take a left on Carondelet. Take a right on Perdido Street. Turn right on St. Charles Avenue. The hotel is on the left.