The holiday complex comprises a total of 6 storeys. Those arriving by car may take advantage of the hotel car park and garage.Guests can collect the keys for their apartment at Oficina Alquileres Peñiscola located on c/Irta 3- Edificio Forner (Tel. 964482065). Check-in is from Monday to Saturday from 5 to 8 pm and Sundays from 10 am to 1 pm. In guests arrive out of office hours they are asked to contact their travel agency at least 3 days before arrival in order to inform the apartments. Late arrivals incur an additional fee. Key collection cannot take place if the travel agency and apartments are not informed. Pets are not allowed. The apartments are cleaned prior to arrival. The facilities are open from 01/06 till 30/09. Towels and sheets are not included but guests can rent sheets (pay directly). An obligatory deposit is also charged.The apartments each come with a combined living/ bedroom with a sofa bed, 2 separate bedrooms with double beds, and an en suite bathroom. Further fittings include a kitchen, a washing machine and a balcony or terrace.