This hotel combines Japanese and Mexican features and is ideal for both business and leisure travellers. Comprising a total of 756 guest rooms, it welcomes its guests into a lobby with hotel safe and currency exchange facilities. On-site facilities include lift access, a cash machine, a boutique, shops, 2 bars and 3 restaurants. Business guests will appreciate the conference facilities and 24 h business centre, and the establishment has been fitted with smoke alarms. A travel agency, car hire service, medical service and concierge can all be found on site and room service is available for a fee. Guests arriving by car can leave their vehicles in the car park.Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in and may incur additional charges. Check-in: 15:00 h. Check-out: 13:00 h. No pets allowed.The spacious rooms offer views of Mexico City and Chapultepec Forest. They have all been beautifully decorated in variations of the same contemporary, functional and comfortable theme. Standard rooms offer panoramic views of Chapultepec Forest, and are equipped with everything necessary to offer guests comfort and rest. Guests will find that the rooms offer a perfect combination of elegance and functionality. They come with an en suite bathroom with a bathtub/shower and a hairdryer. In-room amenities include a direct dial telephone, Internet access, a minibar, a safety deposit box, a television, tea and coffee making facilities and an ironing set. The hotel offers rooms for non-smokers and rooms with wheelchair access.