The luxury hotel has a total of 450 rooms. It offers its guests a travel service at reception as well as shops, a bank and a restaurant. In addition, the hotel provides the largest conference and banqueting facilities in Aswan, with a capacity for up to 500 persons and modern audiovisual equipment. Guests may make use of the 24-hour room services and laundry services. For younger guests there is a playground available.An air-conditioned shuttle boat runs 24-hours and offers quick and easy access to the city centre.The brightly coloured rooms have an en suite bathroom with hairdryer, a direct dial telephone, satellite/cable TV, a mini-fridge, air conditioning and a balcony.