The hotel offers both business and leisure travellers world-class service and facilities. It has 216 well-appointed, spacious rooms, 6 meeting rooms to cater for events from 10 to 500 delegates, a restaurant serving international cuisine, bar, coffee shop and extensive secure underground parking facilities (fees apply). Other facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facilities, lift access, WLAN Internet access (fees may apply) and room service (for a fee).The hotel's rooms are spacious and well appointed, with modern interiors and separate bath and shower facilities, a flat-screen TV with satellite/cable, individually regulated air conditioning and heating and tea and coffee making facilities. Other in-room amenities include a hairdryer, double bed, direct dial telephone, radio, Internet access, safe, minibar and an ironing set. Room type options include interlinked rooms, ideal for families, luxurious one- and two-bedroom suites, disability-friendly rooms and private Club Floor accommodation. Standard and Executive rooms may accommodate two adults and a third person sharing.
Piccadilly Line Underground trains offer the most cost-effective journey to central London, taking less than an hour from Heathrow. For the hotel, alight at Knightsbridge Underground station. It takes about 10 minutes to the hotel by car/taxi or by bus (number 137 or 452).