Embraced by the white sandy beach of Playa del Carmen, this hotel redefines the luxury all-inclusive holiday with its elegant rooms, a culinary tour rich in flavours, aromas and artistic presentations, the friendly personalized butler service, a gorgeous spa and a convention centre with modern facilities. Comprising 493 rooms, the air-conditioned establishment offers a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and lift access. There is also a hairdressing salon, children's playground, kids' club, café, bar and restaurant. WLAN Internet access is provided for a fee, as is a laundry service. Guests may take advantage of room service and those arriving by car may leave their vehicles in the car park. Guests may hire bicycles on site.All rooms are en suite and equipped with a shower, bath, hairdryer, double or king-size beds, a direct dial telephone, satellite/cable TV, a radio and a hi-fi system. Guests can keep in touch with the Internet access and store their valuables in the safe. Refreshments are provided in the minibar and there are tea and coffee making facilities. The air conditioning is individually regulated and each room has a balcony or terrace.