The hotel was built in 1865; this welcoming, family-run city hotel combines a Victorian charm with modern comforts. It has a total of 103 guestrooms spread over 4 floors. Some of the facilities include a foyer with 24-hour reception desk, a safe, a cloakroom, currency exchange facilities and lift access. Complimentary broadband Internet access (WLAN) is available for guests with their own laptops. The spacious conference rooms are ideal for meetings and receptions. The hotel also has a restaurant, a laundry service and a car park.All the rooms include a bathroom, a hairdryer, a TV, tea and coffee making facilities, a direct dial telephone and central heating. Many of the rooms additionally afford views of Hyde Park.
It is a 2-minute walk to the hotel from Lancaster Gate tube station. On leaving the train station, turn right, cross at the traffic lights, and the hotel is to be found on the corner of the second street on the right-hand side.