The exclusive modern beach hotel complex was built by the famous Mexican architect Fernando Quiriarte, inspired by the Puuc Mayan period, and comprises a total of 630 rooms. Facilities on offer at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, lift access and a currency exchange counter. In addition, there are some shops, 7 bars, a nightclub, and a theatre auditorium as well as 5 restaurants. Guests can also make use of the conference facilities, Internet access, room and laundry services, medical facilities and bicycle hire. There are parking spaces and a garage available for those arriving by car and the younger guests will enjoy the kids' club.
This hotel is located amidst tropical vegetation and beside a kilometre-long untouched sandy beach on the Mayan Riviera with a protective coral reef. The centre of Akumal is about 3.5 km away and offers a range of shops and entertainment. The tourist area of Tulum is about 15 km from the hotel. Both Xel-ha and Xcaret theme parks are 15 minutes and 35 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 km away and Cancún Airport is 60 min away.
The comfortable rooms come with a fully-fitted en suite bathroom with hairdryer, satellite TV, direct dial telephone, a minibar, 2 double beds or 1 king-size bed, adjustable air conditioning and a safe. All rooms feature either a balcony or a terrace.
Leisure facilities include an open-air swimming pool with a children's area, various sun loungers and parasols laid out ready for use, 3 spa pools, a spectacular sun terrace, a steam bath, spa treatments and a massage service (charges apply). There is a water sports centre and a professional diving station on the beach. Here, guests can partake of motorised and non-motorised water sports (charges apply). They can also play tennis (flood lighting charges apply), football, basketball and beach volleyball, or try a work-out in the gym. A nearby golf course provides variety and relaxation. Aerobics, gymnastics, Merengue lessons and bicycle/mountain bike hire are also available. A seasonal entertainment programme for adults and children completes the range of leisure activities on offer.
There is one main buffet restaurant and four ā la carte restaurants serving seafood, international gourmet specialities, Mediterranean dishes, and Japanese cuisine. This hotel offers all-inclusive stays.
American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
Guests arriving from the airport should drive towards Chetumal and stay on the same road. The hotel lies at km 250. The Hacienda Doņa Isabel and a sign for the hotel can be seen from the road. It is also possible to reach the hotel by bus or taxi from the airport.
Guests may enjoy free entrance to the nearby Hacienda Doņa Isabel nightclub, where national drinks are included.
Satellite cable TV
King size bed