The hotel has 506 rooms and welcomes guests in the lobby, which features a lobby bar. There are 7 meeting rooms for up to 1,300 people in the assembly hall in addition to an exhibition area of 208.55 m2. The hotel moreover offers an enclosed beach area with capacity for banquets of up to 2,000 people. Further amenities include individual and group receptions as well as 4 restaurants.
The hotel lies on the road known as La Costera and occupies a prime location right in the middle of Zona Dorada. An array of bars, nightclubs and shops are to be found in the vicinity. It is just 35 minutes from Acapulco International Airport.
All rooms have private balconies and partial views of Acapulco Bay, except Bays Suites, which have views of the oceanfront. Deluxe rooms come with either two double beds or one king size bed, air conditioning, satellite/cable TV, a telephone, coffee maker, hairdryer, vanity mirror, iron and ironing board, as well as a safe and wireless Internet access. A bathroom with shower and bath tub is moreover a standard feature (except handicapped rooms, which come equipped with only a shower).
Guests can enjoy a refreshing dip in the hotel's swimming pools. There are eight in total including four only for adults in an area called Club Oasis. Guests can have a drink at the poolside bar. The hotel has 2 tennis courts, a basketball court, beach area where you can play football or volleyball. On Fridays and Saturdays there is a live band in the lobby bar which plays dance music from 9pm until midnight.
Direct dial telephone
Satellite cable TV
Iron and board
King size bed