This city hotel offers personalised service. It was renovated in 2012 and has a total of 139 rooms. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, currency exchange and lift access. There is also a hairdressing salon. Guests can enjoy a drink at the bar and café, and dine in the restaurant. Conference facilities are available to business travellers and wireless Internet access is provided. Guests can also take advantage of the room and laundry services on offer. Those who are arriving by car may leave their vehicle in the hotel's car park or garage.
The hotel is located in the tourist, commercial and financial district, a few metres from the main tourist spots in Guayaquil, Ecuador.
The spacious rooms are housed in two towers, each of which is 11 storeys high. Ballen Tower overlooks Seminario Park and the Metropolitan Cathedral. Each room has an en suite bathroom with a shower, bath and a hairdryer. Guests can enjoy a good night's rest on their double bed. Facilities include a direct dial telephone, satellite/cable TV and Internet access. There is also a safe, minibar and air conditioning in all accommodation.
The gym is available from 6:30 am to 10 pm and has a hot tub and sauna. Guests can pamper themselves with massages and spa treatments. The hotel is also near the Malecon 2000 boardwalk which is an open space where guests can exercise outdoors.
The hotel offers a wide variety of dining options from sushi to traditional Ecuadorian and international food. Breakfast is served and lunch can be enjoyed from the buffet or à la carte. Dinner is served à la carte.
American Express, Diners Club, MasterCard and VISA are accepted as methods of payment at this hotel.
Travel from the airport on Av. Benjamin Rosales to the tunnels that go to the city centre. Travel on Calle Boyaca and then on Calle Ballen.
Direct dial telephone
Satellite cable TV