Set amongst more than 300 hectares of beachfront gardens, overlooking the South China Sea and archipelago of the Riau Islands, the air-conditioned beach hotel resort offers sparkling azure waters, gently swaying palm trees, sugar-fine white sands and warm personalised service. The resort was renovated in 2011 and has a total of 60 villas. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as safety deposit boxes and lift access to the upper floors. The resort provides live evening entertainment as well as karaoke in the bars and relaxing cocktail lounges. Additional amenities include a games room, a babysitting service, a business centre, a playground, as well as retail shops and a small supermarket. For a fee, the establishment also offers a 24-hour medical service, 24-hour room service, a laundry service, a kids' club and Internet access.
The property is situated on the northern coast of Bintan Island, Indonesia. It is accessible via high-speed catamarans from Singapore's Tanah Merah Ferry Terminal (TMFT), the journey lasting a mere 55 minutes. The drive from the Singapore Cruise Centre to the TMFT is 25 minutes and from Singapore Changi Airport to the TMFT it is about 10 minutes.
All villas are en suite and feature a shower, satellite TV, a laserdisc player, a small hi-fi, a direct dial telephone, a safe and a four-seater buggy. Additional amenities include a fully-equipped kitchen with modern appliances such as a mini fridge, a microwave oven, kitchen utensils, cutlery, glassware and chinaware. The villas also have tea and coffee making facilities, spacious kitchen cabinets and storage spaces, extensive wardrobes, air conditioning and terraces.
The resort has a leisure centre featuring a freeform outdoor swimming pool with slides, a children's swimming pool, a poolside snack bar, sun loungers, parasols, a fully equipped gym, an amusement arcade, board games, laser quest, table tennis, snooker and more. A hot tub is also available and bike tours can be arranged. The resort has a second larger swimming pool in the main wing, as well as the ""Nutty Bunch Club"" for kids and the Spa-Taman Sari Royal Heritage Spa (subject to fees). Sporting activities on offer include golf, banana boating, canoeing, scuba diving, basketball, volleyball and beach volleyball. Further activities include minigolf and an entertainment programme for both children and adults (subject to fees).
The hotel serves breakfast, lunch and dinner and offers casual dining as well as sumptuous buffets at its 11 restaurants, bars and cafés, with a choice of casual al fresco dining, buffets, cocktails by the pool, the ""Surf and Turf"" beach BBQ, Mediterranean cuisine or authentic Japanese food. Dining options include ""Kopi-O"" which serves international and Indonesian cuisine, the ""Orzo"" restaurant featuring Mediterranean and Italian cuisine, ""Miyako"" Japanese restaurant, ""Ripples By The Pool"" serving refreshments and snacks, ""Warung Kue"" offering cakes and pastries and ""Nelayan Grill"" specialising in grilled seafood and steaks. ""Horizons"" lobby lounge serves gourmet coffee and teas, cocktails and snacks, and offers nightly entertainment. At the leisure centre, the ""Verandah"" offers refreshments and snacks while ""Haskell's"" at the golf clubhouse serves quick meals and snacks.
The following are all accepted as forms of payment: American Express, Diners Club, MasterCard and VISA.
Guests need to take a high-speed catamaran from Singapore's Tanah Merah Ferry Terminal (TMFT). The journey to Bintan Island is about 55 minutes. A two-way transfer between the ferry terminal and the resort is provided by the resort. Guests should check ferry times in advance of arrival to Bintan Island. Visitors should also note that there are no buses or taxis on the island, and Bintan is 1 hour behind Singapore.
The hotel provides direct ferry service from Singapore's Tanah Merah Ferry Terminal to its doorstep (with additional charge) for hotel guests only. The route will be serviced by two high-speed 266-passenger ferries, will take approximately 70 minutes, and will land at the Bintan Lagoon Terminal, a private, state-of-the-art immigration and ferry terminal located directly on the resort's beachfront.