The hotel comprises a total of 312 rooms in different buildings, each with 3 floors, and an expansive garden area. Facilities on offer include a reception foyer with a 24-hour reception desk and currency exchange counter. As well as shopping amenities, guests have access to an auditorium, conference facilities, Internet access (for a fee), a car park, car hire, cycle hire, medical assistance (charges apply), a kids' club, a playground and several additional services. Culinary options include a strip of cafés, bars and restaurants.
The hotel is situated in Cayo Guillermo, directly on a fine sandy beach. It is roughly 17 km to Cayo Coco Airport. The capital of the province of the same name, Ciego de Avila, is 142 km away.
The spacious, elegantly furnished rooms come with an en suite bathroom with bath, shower and hairdryer. In addition to this there is a fridge, a double bed, air conditioning, heating, a direct dial telephone, a hire safe, a satellite TV with 16 channels and either a balcony or a terrace, many of which enjoy a sea view.
In the outdoor area is a swimming pool with a children's area, sun loungers and parasols. The vast array of leisure activities offered by the hotel includes aqua aerobics, aerobic, a sauna, a hotel gym, gymnastics, windsurfing, archery, catamaran sailing, pedalo boating, tennis, table tennis, basketball, volleyball, beach volleyball, billiards and bocce facilities, as well as a full entertainment programme for children. For an additional fee guests may make use of the massage service, diving equipment, sailing boats, and riding excursions also on offer. There is a bowling alley and a mini-golf course some 300 m from the hotel.
The hotel also offers an all-inclusive package, including national and international drinks, for the most relaxing holiday possible. There is a wide and varied breakfast buffet offered in both the main hotel restaurant and the beach restaurant. Varying lunch and dinner options are provided in the main restaurant, as well as occasional show cooking. In the beach restaurant there are snacks and grill specialities available for lunch. Mexican and Creole specialities are also available. However, guests are advised to book a table in advance. In addition, the lobby bar offers guests a range of snacks.
MasterCard and VISA are accepted as methods of payment.
The offer of complimentary drinks includes beer and wine, special drinks, cocktails, alcohol-free drinks, coffee, tea and water and is available from 10 am until midnight in the hotel bar.
Direct dial telephone
Satellite cable TV