Santa Rosa

The general overall standards at this hotel to me are far superior to some 4 stars I have stayed in. The food is not as plentiful as some other places but what there is, is good, well-cooked and hot. Do not expect the hotel to be full of brits or to have great entertainment, it is mostly Spanish. Had a great time here, I would recommend it to anyone who wants to get away from everything and do their own thing.

Review by: Anthony from Charnock Richard, Lancashire
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Date of stay: 8th June 2010

Went as a group of friends and used it as a base to explore the island. The location is okay, little far away from main area of Costa Teguise but it is a nice walk along the coast. Lack of bedding and towels for a group of three. We got more but once cleaners had been, they didn't replace all of them! Pool was very salty and blinded me for a good 15 minutes if I got it in my eyes. Excellent value for what we paid overall though, and rooms were clean.

Review by: Craig from Rotherham, South Yorkshire
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Date of stay: 22nd April 2010

Very nice.

Review by: Grant from London, London
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Date of stay: 28th March 2010

Absolutely spotlessly clean everywhere. A quiet resort, suitable for a chilled out holiday, not really suitable for a clubbing holiday! The hotel was around 10-15 mins from the resort centre, easy transfer from the airport. The staff of the hotel obviously worked really hard to keep the place up to standard. They were really helpful and friendly, especially the catering staff, who all worked their socks off to keep us happy. The only problem with the hotel were the Spanish residents who seemed to resent us Brits being there and were quite rude, but that can't be helped! In all a very relaxing holiday, just what we were looking for.

Review by: Lynette from Swansea, Abertawe
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Date of stay: 13th February 2010

Had a lovely stay and will returning next year.

Review by: Patricia from Chester, Cheshire
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Date of stay: 9th February 2010

When we arrived at the Santa Rosa Apartments, we were told that our apartment was double booked so they sent us to some cold damp apartments in Costa Teguise. Within two days of staying at this horrible hotel we all had colds. The treatment we received was disgusting and our holiday turned into a nightmare. We only booked into Santa Rosa because it had facilities for our 4 year old son. At the new hotel, if you can call it that, there were no children. My wife has written a letter of complaint to you but as yet we haven't recieved any letter or email back.

Review by: Damian from Keighley, North Yorkshire
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Date of stay: 17th January 2010

Enjoyed our stay, but a little out of the way. Service and cleanliness were excellent.

Review by: Paul from Beverley, East Riding Of Yorkshire
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Date of stay: 26th December 2009

Had a fabulous stay for 1 week 13/12/09 in a massive 1 bedroom apartment (with massive bathroom too) on 2nd floor overlooking pool (room 2017). Could have eaten our meals off the floor so clean. Only thing missing was a washing machine and full oven for a fortnights stay (with family). Enormous safe (would hold laptop easily) in bedroom and fabulous balcony across front of lounge and bedroom, full exposure to sun! 5 mins to prom/beach, 12/15 mins to main resort beaches. Quiet area around hotel with choice of several restaurants. Walk into Costa Teguise cental and 100's of restaurants. Didn't eat in apartments, but looked good and did a deal if you had 3 consecutive breakfasts and dinners = 12 euros per day. The weather was mixed, but warmer than UK and we sunbathed 5/7 days so not bad for December! Hired a car via accom rep in hotel -cheaper than local prices- �60 incl insurances for 3 days for category B instead of 70+ in resort. Fabulous Indian restaurant 2 mins from accom- turn right - couldn't fault it and reasonable - 45 Euros for 2 courses and wine for 2. Also good value Chinese buffets 5.99 Euros each for 3 courses - excellent choice from 90 dishes in Costa Teguise main area. Enjoyed the holiday and would recommend accom without hesitation.

Review by: Helen from Preston, Lancashire
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Date of stay: 13th December 2009

Everything was very good except the swimming pool was not very warm until a confrontation with reception. Also, there appears to be a separate area for residents, which was not explained fully and consequently I used this pool in error and there was a scene with the attendant. This should be explained on arrival.

Review by: Wyndham from Ferryside, Sir Gaerfyrddin
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Date of stay: 22nd November 2009

We had a great time at Santa Rosa. It was exactly what we needed. Nice, clean apartment in a very quite area. If you are looking for a relaxed holidays, this place is perfect for you.

Review by: Michal from London, London
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Date of stay: 15th November 2009

On arrival we were disappointed to find we were allocated an apartment behind the pool bar and in the shade. A quick word with the receptionist and we were moved to a bungalow near the pool which was much nicer. Bungalows 1001 to 1006 get the afternoon sun and are far enough away from the pool to give privacy. Part of the complex is private and this helps with the upmarket feel to the place. The pool area is beautiful and the facilities first class. I used the gym which was well equipped although there was no air conditioning. Ants proved to be a problem in the kitchen but a quick spray sorted it out. The area is ideal for Costa Teguise's top restaurants such as Oscars and La Jordanna, everything being only a few minutes away. Parking is tight but there is plenty of on-street parking nearby. All in all excellent value and top notch apartments.

Review by: Allister from Newtownabbey, County Antrim
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Date of stay: 9th November 2009

I have been here 4 times Really like the place and area.My two criticisms are the deterioration of sunbeds many are broken and the lack of utensils. Otherwise a pleasant place to be. Should not take much to solve problems.

Review by: Maargaret from Holywood, County Down
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Date of stay: 30th October 2009

Found the stay very good, we are just looking at another break for December in the same surroundings.

Review by: Paul from Barton-upon-humber, Lincolnshire
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Date of stay: 9th July 2009

We chose this hotel after reviewing it on Trip Advisor, where it was rated as number 1. All I can say is people must have stayed in some pretty poor hotels previously. I had to pay 15 euro for a safe that didn't work. The hotel staff weren't interested in offering me a room due to my late flight, even though I offered to pay. I asked for the courtesy room, which was actually a shower cubicle in the toilets at the back of the bar. I only managed to find this after going to reception twice to ask where it was. The receptionist told me to ask at the pool bar and they would direct me. The girl behind the bar couldn't speak English and thought I wanted the toilet! It's a very clean hotel and it is advertised as having a heated pool. What they don't tell you is that the heated pool is for the exclusive use of the timeshare section of the complex. All in all, a holiday I was looking forward to was very disappointing. Oh and while we were there, they smashed up the mini golf. I think they were going to replace it.

Review by: Thomas from Prescot, Merseyside
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Date of stay: 12th April 2009

We really enjoyed our stay. We found the staff courteous, friendly and helpful. The facilities are good. We ate at the pool bar every lunch time and would recommend it.

Review by: Paul from Deeside, Flintshire
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Date of stay: 15th March 2009

This hotel was very good, cannot comment on entertainment as we went out and explored the island. Overall, thoroughly enjoyed our holiday.

Review by: James from Bracknell, Berkshire
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Date of stay: 20th January 2009

The hotel is nice and clean and the surrounding area is nice. I would say that it caters more towards the Spanish tastes, including entertainment. The rooms that we had were a good size and cleaned 5 out of the 7 days to a very good standard, clean towels etc. Quiet hotel with security patrolling grounds ar night ensuring peace at night. Overall nice hotel and I would stay there again.

Review by: Eric from Falkirk, Falkirk
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Date of stay: 20th November 2008

Santa Rosa itself was very clean and staff very helpful.

Review by: Pauline from West Bromwich, West Midlands
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Date of stay: 3rd November 2008

A fantastic place. Everything was better than we expected. A bit of a walk to the centre, a pleasant 10-15 mins stroll, but bars and restaurants right outside apartments. Would definitely recommend and will certainly go back.

Review by: James from Salford, Greater Manchester
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Date of stay: 17th April 2008

We spent a week at the end of March and had a great time. Excellent value for money and spotless. We probably had the worst room location on the complex but it was still lovely.

Review by: Andrew from Leigh, Greater Manchester
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Date of stay: 13th March 2008