This beach hotel has respected the flora and fauna of the area in its design and construction. All the buildings are integrated via ecological passageways that wind through the whole complex, creating a harmony between the modern, luxurious facilities and the beautiful natural environment of the area. The hotel also has 2 lakes with flamingos, and garden and jungle areas. There are 422 rooms at this air-conditioned beach hotel. Guests are welcomed into a 24-hour reception which also offers 24-hour check-out service. Facilities at the hotel include a currency exchange, a hairdressing and beauty salon, a boutique, a travel agency, an auditorium, a games room and a reading and TV lounge. Younger guests can let off steam in the children's playground or kids' club. There is a café, a bar, a disco and a restaurant on the premises. Conference rooms and facilities are available to business travellers and the hotel can also host wedding receptions. For a fee, guests can take advantage of the hotel's WLAN Internet access in the lobby, as well as the room and laundry services on offer. Furthermore, there is a 24-hour on-call medical service available. Those arriving by car may park their vehicles in the hotel's car park.
The hotel is located on the seafront and has wonderful beach access. It is located just 20 minutes from Playa del Carmen and 7 minutes from the archaeological site of Akumal. Airports in the region include Cancún International Airport (95 km away), Cozumel International Airport (90 km) and Manuel Crescencio Rejón International Airport (340 km).
The hotel's rooms are decorated in Caribbean style and each one has an en suite bathroom with a shower, a bath and a hairdryer. Rooms are furnished with double or king-size beds and amenities include cable TV and pay-per-view movies, an ironing set, a safe, a telephone, a minibar, coffee and tea making facilities, a desk and air conditioning. Some rooms are equipped with a fan and each room has its own terrace.
Guests can take a refreshing dip in the hotel's outdoor swimming pool, which has a children's swimming area. Refreshments are available at the poolside snack bar, and sun loungers and parasols are laid out on the sun terrace and on the sandy beach. Guests can join in an aqua fit or aerobics session and work out in the hotel's gym, then unwind in the hot tub, the sauna or the steam room. For a fee, guests can book a massage or spa treatment. Watersports available on the sandy beach include jet skiing (fees apply), diving (fees apply), windsurfing, sailing, catamaran boating, canoeing and pedal boating. Badminton, paddle tennis, tennis, table tennis, darts, basketball, beach volleyball, bocce, mini golf and archery are also available. Guests can play a game of pool/snooker for an additional fee. The hotel offers endless activity programmes on both the beach and by the pool, as well as merengue and salsa dance classes, golf, ping pong, Mexican games and horse show tournaments and much more. There is a range of entertainment activities for children, including a children's disco, and an exclusive club for adolescents.
The hotel serves buffets at breakfast, lunch and dinner. Dinner may also be enjoyed ŕ la carte.
MasterCard and VISA are accepted as methods of payment at this hotel.
Offers services such as free in the lobby, laundry service, ease of access to people with different abilities, WiFi Internet connection endless games room, reading, Salon beauty, boutique, wedding service, travel, room service medical 24 hrs and hals for conferences. The hotel also has 2 lakes with flamingos and areas of gardens and jungles
Direct dial telephone
Satellite cable TV
Iron and board
King size bed