This first-class, 3-storey hotel was newly opened in the year 2005 and comprises a total of 424 rooms. Facilities include a foyer with a 24-hour reception desk, a safe, a hairdresser's salon and various shops, in addition to an ice cream parlour, 9 bars, 5 air-conditioned speciality restaurants, an amphitheatre, a nightclub, a conference room, a public Internet terminal and a kids' club. Those arriving by car may make use of the hotel car park, and room and laundry services round off the offerings.The rooms each come with a bathroom with bathtub and/or shower and hairdryer, a telephone, colour cable TV, a minibar, air conditioning, a private terrace or balcony and a safe. All rooms are also equipped with a coffeemaker, an alarm clock and an iron/ironing board.
The hotel is accessible by taking the main highway from the International Airport in the direction of Chetumal. Transportation options include taxis, a group transport service or rental car.