The city hotel comprises 387 rooms, a bar, two restaurants, currency exchange facilities and a lobby. The extensive conference and meeting facilities include a grand ballroom for up to 500 guests and six smaller multi-function rooms. The air-conditioned establishment also features a hotel safe, cloakroom, lift access, 24-hour reception and check-out service and WLAN Internet access. A car park, plus room and laundry services, are available for a fee.
The hotel is located in the city centre and is within walking distance of the new library, stadium, Grand Theatre, government offices and shopping areas. It is easily accessible, a mere 30 minutes by car (around 25 km) from the ancient city of Suzhou and a 50-minute drive (approximately 55 km) to the metropolitan city centre of Shanghai.
The hotel has contemporarily designed guest rooms and suites with panoramic views of the city, river, gardens and Citizen Plaza park. All rooms provide extensive amenities and services that cater to the needs of discerning business and leisure travellers. The en suite rooms come with a shower, bath, double bed, direct dial telephone and minibar. Guests can also make use of a hairdryer, satellite/cable TV, radio, tea and coffee making facilities and ironing set. Internet access plus air conditioning and central heating are also included in the rooms.
The hotel features an indoor swimming pool, gym and sauna (subject to an additional fee).
For a taste of Cantonese cuisine, there is the 200-seat Nan Yuan Lou Chinese Restaurant. Breakfast, lunch and dinner buffets are served, as are lunch and dinner à la carte options.
American Express, Diners Club, JCB, MasterCard and VISA are all accepted.
Direct dial telephone
Satellite cable TV
Iron and board