The hotel's business centre is open around the clock and includes computers with complimentary high-speed Internet access. There are 162 rooms in total at this city hotel, where guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe, cloakroom, newspaper stand and lift access to the upper floors. Guests can enjoy a drink at the bar and dine in the restaurant. Business travellers can make use of the conference facilities. Room service, a laundry service and a car park (for a fee) are also available.
The landmark Downtown Chicago hotel is 2 blocks from the Red Line 'baseball' train that stops at Wrigley Field and US Cellular Field; the Sears Tower is 6 blocks away and the Magnificent Mile is about 1.6 km away. There are restaurants, bars, clubs and shops just a short drive away. Midway International Airport is about 13 km away and Chicago O'Hare is about 25 km from the establishment.
The 12-storey hotel offers select guest rooms with 12-foot ceilings. Floor-to-ceiling windows provide expansive city views. The wireless and wired high-speed Internet access is complimentary. The en suite bathrooms feature designer amenities, a shower, bath and hairdryer. Bathrobes are available upon request. Standard in-room amenities include a king-size bed, direct dial telephone, satellite/cable TV, a safe, radio, hi-fi, ironing set and tea and coffee making facilities. The air conditioning and heating are individually regulated.
Recreational amenities at the hotel include a 24-hour gym, body treatments and facial treatments. Sydney R Marovitz Golf Course is about 10 km away.
Custom House serves contemporary American cuisine in a stylish setting. There is an extensive wine list. The la carte menu changes daily. Breakfast, as well as a set menu and la carte lunch and dinner are served daily.
American Express, MasterCard and VISA are accepted as payment methods at this hotel.
Driving directions from O'Hare International Airport: Merge onto I-190 E toward Chicago Loop (becomes Kennedy Expy). Take exit 51G towards E Jackson Blvd. Turn left of W Jackson Blvd. Turn right at S State St. Take the 3rd right onto W Harrison St. Take the 2nd right onto S Dearborn St. The hotel is on the corner of Dearborn and West Congress Pkwy.
Pets are accepted. Small pets only. The valet parking fee is USD 44 per night. The pet fee is USD 50 per stay.
Direct dial telephone
Satellite cable TV
HiFi stereo system
Iron and board
King size bed